
Living Two Lives: Lessons from Undercover Cybercrime Operations
May 28, 2026
Featured Podcast: Detonation Point – Undercover Cybercrime, Intelligence, and Operation Carder Kaos
July 21, 2026I recently had the pleasure of joining Ronnie on the Cybercast for an in-depth conversation about my career with the United States Secret Service, the evolution of organized cybercrime, and the investigations that inspired my book, Operation Carder Kaos.
Ronnie opens the episode with a story from an undercover operation in Dubai. After months of building trust with an international cybercriminal, a single comment nearly exposed my identity. Moments like these serve as a reminder that successful undercover investigations rely on far more than technical expertise. They require patience, discipline, preparation, and the ability to earn and maintain the trust of individuals who would not hesitate to exploit any sign of weakness.
Our conversation spans more than two decades of investigations, including my assignment to the U.S. Embassy in Tallinn, Estonia, where I worked on some of the most significant transnational cybercrime cases of the time. We discuss how cybercriminal organizations evolved from small, invitation-only communities into sophisticated global enterprises responsible for billions of dollars in fraud.
Some of the topics we cover include:
- The realities of working undercover in international cybercrime investigations.
- The early evolution of carding forums and organized cybercriminal networks.
- International law enforcement cooperation and why trusted relationships are often the deciding factor in successful investigations.
- The lessons these investigations offer today’s cybersecurity leaders.
- The stories behind Operation Carder Kaos and how the book came to life.
Although many of these events occurred years ago, the lessons remain remarkably relevant. Technology continues to evolve, but the motivations, behaviors, and methods of criminal organizations have changed far less than many people realize. Understanding those human factors remains essential to building effective cyber defense strategies.
I want to thank Ronnie for the opportunity to share these experiences and for an engaging conversation. It was an honor to participate, and I hope listeners find the discussion both informative and enjoyable.
Listen to the Podcast
You can listen to the full Cybercast episode here:
Learn More
If you’re interested in the full story behind many of these investigations, Operation Carder Kaos is available on Amazon:
https://a.co/d/0gYQlJUthttps://www.amazon.com/dp/B0F7ZW5D9G
Thank you to everyone who continues to support my work, whether by reading the book, listening to the podcast, or attending one of my presentations. I appreciate your continued interest and look forward to sharing more stories and insights in the future.


